Covid-19 Info

The clinic is taking extra precautions to reduce the likelihood of transmission of Covid and other contagious illnesses.

These precautions include:
- A quick health screen of each client prior to their appointment.
- Increased ventilation of indoor spaces and air purifiers in each room.
- Cleaning of contact surfaces between each client.
- Use of PPE by the practitioner  - according to the current Ministry of Health guidelines.

In order to keep our practitioners and other clients well, we ask that you please:

1 - Read your booking information and reminder emails, as these will contain the most up to date procedures and requirements. Things do change from time to time so please be familiar with our current guidelines.
2 - Complete the health screening form online prior to your appointment.

3 - If you have been around people who are unwell, please make sure you wear a mask to your appointment. 
4 -  Most importantly, please DO NOT come into the clinic if you are unwell with any illness that may be contagious, and please do not bring in any children who are unwell.


The usual cancellation charges apply with less than 24 hours notice, however if you develop symptoms within the 24 hour prior to your appointment, let us know as soon as possible and this will not be charged. We ask you to give us as much notice as possible so we can make appointments available to those who need them.


A note on masks...

Given the close contact nature of our work, it is a particular priority for us to minimise the transmission of illness - both to look after our patients and to look after ourselves so that we can continue to provide treatment. In addition to this, we are required to comply with certain regulations in order to be able to operate our business. We are happy to discuss any concerns and accommodate your needs as much as we are reasonably able to within our required framework.

Our values
Health and well-being are of utmost importance to us as osteopaths, and we recognise how fluctuations in physical, mental, emotional and spiritual domains can affect overall health. We will continue to strive to create an environment where everyone feels safe and comfortable.  Our core values include respect, connection and authentic well-being -  we will continue to uphold these values throughout the challenging times we find ourselves in.